My new HN9000 modem and antenna installation worked for awhile, but now the set doesn’t either transmit or receive. The failure took place on Friday, and I just went back to dial-up using an external modem and the poky phone line. I haven’t even called Hughes since I don’t think I can stomach another hour-plus drudgery dealing with some uneducated untrained uncaring “technician” in India or the Philippines. Then having to wait over a week for someone to make the repairs because Hughes’ chosen local service provider won’t hire but one field technician in order to save money. Hughes doesn’t give you any credit for the downtime either.
Meanwhile I won’t be posting much to the blog since it takes too long, especially if there’s a picture.
Anybody out there know of a better satellite Internet provider? I’m ready to switch right now.